Moonlight Worlds, Inc. Privacy Policy

Effective date: February 10, 2023  Last updated: July 21, 2024

 

We care about your privacy. It is Moonlight Worlds, Inc.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you across our website, https://moonlight.world, and other sites we own and operate.

This privacy policy describes the types of personal information we collect when you interact with us, including but not limited to information provided when you access our websites. This policy applies to all services, regardless of device used; it describes all personal information collected, used, transmitted, disclosed, stored, or maintained by us.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information.

This privacy policy does not apply to any of your activities after you leave our website.

If you have any questions about our policies, please contact us at support@moonlight.world.



Information We Collect

Information we collect falls into one of two categories:

Voluntarily provided information. This refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

Automatically collected information. This refers to any information automatically sent by your devices in the course of accessing our products and services.

 

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

 

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as: 

Device Type, Operating System Version, IP Address, and Location

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

 

Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

Name, Email, Social Media Profiles, and Phone Number

 

User-Generated Content

We consider “user-generated content” to be materials (text, images, and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. User-generated content is associated with the account used to submit the materials.

Please be aware that any content you submit for the purpose of publication may be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

 

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

 

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with our platform's core features and services
  • To enable you to customize or personalize your experience of our website
  • To deliver products and/or services to you
  • To contact and communicate with you
  • To enable you to access and use our website, associated applications, and associated social media platforms
  • For internal record keeping and administrative purposes
  • To comply with our legal obligations and resolve any disputes that we may have
  • For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
  • For technical assessment, including to operate and improve our app, associated applications, and associated social media platforms

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

 

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

 

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

 

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

 

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, maintenance or problem-solving providers, professional advisors, and payment systems operators.

 

  • Our employees, contractors, and/or business advisors, only to the extent necessary for operating our platform, legal compliance, and obtaining advice for business continuity.
  • Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you.
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you.
  • Third parties to collect and process data for business operations, analytics, infrastructure, and customer support.
  • An entity that buys, or to which we transfer all or substantially all of our assets and business.

We currently use third party tools for analytics and technology for video / audio software, including Google Analytics and Mixpanel.

 

Compliance with Google API Services User Data Policy

As part of our integration with third-party services, specifically Google APIs, we strictly adhere to the Google API Services User Data Policy, including its Limited Use requirements. This ensures that information received from Google APIs is used in compliance with Google's guidelines, exclusively for enhancing our platform's scheduling and calendaring functionalities. We commit to not using this data for unrelated purposes, nor do we transfer it to any other app or service for unrelated uses.



International Transfers of Personal Information

The personal information we collect is stored and/or processed in the United States, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

 

Your Rights and Controlling Your Personal Information

Your choice:

By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

 

Information from third parties:

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.



Marketing permission

If you have previously agreed to us using your personal information for direct marketing purposes (including sending you news, information, and offerings), you may change your mind at any time by contacting us at support@moonlight.world.



Access

You may request details of the personal information that we hold about you.



Corrections

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.



Non-discrimination

We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.



Notification of data breaches

We will comply with laws applicable to us in respect of any data breach.



Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribing:

To unsubscribe from our email database or opt-out of communications (including marketing communications), please opt-out using the opt-out facilities provided in the communication or contact us at support@moonlight.world. We may need to request specific information from you to help us confirm your identity.

 

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

 

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

 

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

 

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

 

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

 

Cookies and Pixels

We use essential cookies and performance cookies to enable certain functions on our website.

Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities.



California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account.

For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

 

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information was collected;
  • The categories of personal information about you we disclosed for a business purpose or sold;
  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
  • The business or commercial purpose for collecting or selling the personal information; and
  • The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us at support@moonlight.world.

 

Shine the Light

 

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

 

Contact Us

For any questions or concerns regarding your privacy, you may contact us at support@moonlight.world.

 

Moonlight Worlds, Inc.
San Francisco, California